Accelerate Digital Transformation with our DEX platform

Drive business impact with data-driven digital transformation.

Transform digital employee experience with granular DEX insights, and optimized workflows for maximum impact and efficiency.

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Build change initiatives with data-driven insights

Utilize granular data and full visibility to baseline, plan, and measure success, ensuring continuous improvement throughout the transformation process.

Measure application adoption and drive standardization

Analyze the adoption of new tools and processes to improve collaboration, reduce support for legacy systems, and mazimize ROI. Identify digital champions and those that need additional support to accelerate from the start.

Align transformation with strategic goals

Link configurable KPIs to digital transformation, providing executives with clear visibility into progress and help identify any areas that may impact success.

Boost application adoption and standardization

A crucial part of a successful digital transformation is being able to accurately measure how well new digital tools and processes are being adopted. Acumen enables organizations to define ‘Transformation Initiatives’ that align with business goals. These Transformation Initiatives measure in a granular and objective sense, the exploitation of, and feedback from, the implementation of new digital initiatives. This information provides business leaders responsible for driving change some of the following benefits:

Detect and address adoption challenges

Identify employees that need additional support to accelerate adoption of new technology. Understand where legacy applications are still being used, or where new application task flows have yet to be implemented so that corrective intervention can be taken to accelerate both productivity improvements and ROI.

Achieve better collaboration

Address digital friction resulting from the use of multiple applications for the same function that leads to bottlenecks, slow processes, and communication silos that limit innovation.

Provide common metrics for all stakeholders

Present clear, accurate measurement and KPIs, that all stakeholders have access to, providing a unified view and common measurement for all, building alignment and support throughout the transformation process.

Identify digital champions to drive change

Use Transformation Initiatives and KPI-based analysis to pinpoint individuals or teams who demonstrate exemplary digital behavior. Replicate their success and accelerate digital transformation.

Successful digital transformation using DEX tools

Define and measure digital transformation initiatives

To successfully navigate digital transformation, it's crucial to baseline the current state and measure the impact of new technologies. By using configurable KPIs tailored to specific initiatives, you can track progress and align technology changes with business goals. Combine both observation and sentiment data for a comprehensive understanding of how technology affects employee experience, allowing for ongoing deployment optimization and improvements. This approach not only enhances productivity but also ensures a positive and effective adoption process for employees, reducing friction and maximizing return on investment.

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Optimize software deployment usage

Continuous review of software usage patterns and performance provides actionable insights into how employees interact with new digital tools. This data-driven approach allows you to adjust and optimize deployments. Ensure that employees have access to the tools they need, and enhance performance by removing those that they don’t.

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Frequently Asked Questions

Configurable KPIs allow you to tailor performance tracking to specific initiatives, helping you measure the impact of technology changes more accurately. This provides clear insights into the success of your transformation efforts and enables continuous optimization to align with business goals.
Employee feedback, combined with near-real-time analytics, helps you quickly identify adoption challenges and areas where employees may be struggling with new software. Addressing these issues promptly ensures smoother transitions and reduces friction during digital transformation.
Observation data tracks how employees interact with new tools, while sentiment data provides insights into how they feel about the changes. Combining these two types of data offers a holistic view of the transformation’s impact, helping you optimize the employee experience and drive productivity.
Establishing a baseline before implementing new technologies allows you to measure the exact impact of changes. This helps you track improvements in productivity and employee experience, ensuring that technology deployments are both effective and aligned with business objectives.

Want to learn more?

Watch our video to take a closer look at how Acumen works with its key features and benefits. Or contact our team for a personalized demo to view our DEX platform Acumen, in action.