DEX solutions for IT and Digital Workplace Leaders

As an IT & Digital Workplace Leader, you are at the forefront of shaping the future of work within your organization. Your role demands an absolute focus on delivering seamless IT services that empower employees and drive business success. At Scalable, we understand the complexities of your responsibilities and are here to provide the tools you need to excel.

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Key Challenges

From managing costs and ensuring stability of IT services to enhancing employee satisfaction, the challenges you face are multifaceted. You strive to reduce digital friction and improve collaboration, all while navigating the intricacies of technical change within your budget constraints.

With Scalable's advanced DEX platform Acumen, you can gain unparalleled visibility into your digital workplace. Our platform empowers you to identify and resolve issues proactively, ensuring a smooth operational flow and an enhanced digital employee experience. Let us help you transform your IT strategy and drive innovation across your organization.

1. Enhanced visibility and insight

Acumen delivers detailed insights into application stability, usage patterns, and employee workflows. This data empowers you to make smarter technology decisions, optimize digital workplace costs, and allocate budgets more effectively. This visibility enables informed decision-making to optimize employees’ digital experiences manage IT resources effectively.

2. Proactive issue resolution

Identifying employee experience issues can be reactive, impacting productivity and morale, but with Acumen’s intelligent monitoring, you can quickly identify and eliminate the digital friction that impacts satisfaction and performance. With insights on application usage, IT stability and performance, visibility of potential bottlenecks in workflows and work patterns, digital workplace teams can adopt a proactive approach to resolve issues swiftly, ensuring minimal disruption to employee productivity and satisfaction.

3. Improved cost efficiency

Acumen’s data-driven insights enable you to make informed decisions that lower the cost-of-service delivery without sacrificing quality. Acumen enables smarter refresh cycles for the digital workplace. With Acumen organizations can move to refresh patterns based on the needs of the employee rather than an arbitrary fixed time frame.

4. Accelerated adoption

Acumen provides visibility into how employees interact with new technologies, allowing you to identify both champions and areas of resistance. This insight helps provide targeted support, and drive successful adoption of new digital tools and processes across your organization.

5. Dramatically reduce software costs

Forensic level metering of software use enables the most cost-effective configuration of the digital workplace. For both SaaS tools and traditionally installed software products, Acumen can identify exactly what an employee needs. You can remove access to unnecessary and often expensive products, and streamline the configuration of the digital workplace.

6. Sustainable IT practices

Balancing innovation with sustainable practices is essential for modern IT leaders. Acumen helps you analyze resource utilization and identify opportunities for sustainable IT policies. By understanding usage patterns and optimizing resource allocation, you can reduce waste and support environmentally responsible initiatives.

7. Compliance and risk management

Acumen provides comprehensive data insights that help you monitor compliance and identify potential risks. This proactive approach minimizes the likelihood of compliance-related issues and enhances your organization’s overall risk management strategy.

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With Acumen, IT & Digital Workplace Leaders can transform their digital landscape into a proactive, efficient, and innovative environment. By addressing key challenges directly, Acumen empowers you to enhance employee experience, drive productivity, and deliver strategic value to your organization.